The West Seneca Chamber of Commerce, as a Better Business Bureau Community Partner, is pleased to announce that Chamber members are invited to participate in a series of free and informative business builder webinars being offered by the BBB. The webinars will take place from noon to 1 p.m. July 31, Aug. 7 and Sept. 12.

“We are very proud of our relationship with the BBB, and excited to offer this added-value programming to our members,” said West Seneca Chamber of Commerce Executive Director Joe Kirchmyer.

Following is the upcoming webinar schedule:

SOCIAL MEDIA AND BUSINESS: The good, bad and profitable side of being connected
We’ll discuss everything from the basics of setting up and posting to an account, to when and where to place ads that reach your target audience, and how marketing on the newest networks can put you ahead of the competition. Join Chris Wronski of W Marketing Group as he helps us navigate the world of social media.
Date: July 31, 2018
Time: 12:00 p.m. – 1:00 p.m.
Click here to register

MANAGING FOUR GENERATIONS IN THE WORKPLACE
Join us as Greg Lindberg from the U.S. Small Business Administration discusses managing multiple generations in the workplace. Multiple generations of workers are currently in the workplace and they all have different working styles. In this program, participants will learn and understand the differences in generations and how managers and business owners can leverage these differences for increased effectiveness.
Date: August 7, 2018
Time: 12:00 p.m. – 1:00 p.m.
Click here to register

EXCEPTIONAL CUSTOMER SERVICE: Your key to unlocking hidden profits!
Recent Harvard Business School research indicates that acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing customer. Join BBB’s Melanie McGovern and Frank Swiatek of Frank Swiatek and Associates for this lunch and learn webinar that focuses on the mindsets, skills and behaviors that create loyal customers.
Date: September 12, 2018
Time: 12:00 p.m. – 1:00 p.m.
Click here to register